Recently I came across this, which I think is quite useful for defining the short and usable processes/policies/procedures and so on for software development. I hate the long text description of software process documents, which eventually nobody exactly follows and creates a lot meetings/telcos/emails for clarification and discussion.
http://www.stsc.hill.af.mil/crosstalk/2006/06/0606Olson.html
And some templates can be leveraged.
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